Assistant Manager | Dubai, UAE

Assistant Boutique Manager – Dubai, UAE

Reports to Boutique Manager

Job Purpose:

To deliver an engaging and knowledgeable service that attracts our potential customers to generate quality new sales and ultimately drive the commercial performance of the company and assisting the area manager in all managerial related tasks.

Key Accountabilities:

Scope of work

  • Achievement of set targets and budgets
  • Supervision of Boutique and Staff in absence of the boutique manager
  • Maintenance of adequate stock levels in Boutique in coordination with manager
  • Control of display and adequate pricing
  • Handling ‘special requests’ and gift orders
  • Maintain an awareness of all promotions and advertisements
  • Communicate corporate customer requests to boutique manager
  • Participate in year-end inventory and cycle
  • Guarantee Boutique maintenance
  • Support in weekly reports & feedback forms
  • Assist in manpower planning, management and training of staff
  • Assist in cash, credit and petty cash controls
  • Training of junior sales staff on product knowledge

Job Accountabilities


  • Maintain merchandise and ensure proper display, stocking, etc.
  • Support all administrative work: attendance, leaves, feedback forms, etc.
  • Coordinates with the boutique manager to comply to the monthly targets
  • Monitor / handle cash and credit sales, deposits in absence of the manager
  • Monitoring inventory and report levels to the boutique manager
  • Ensure proper communicate flow and climate in absence of the boutique manager
  • Assure smooth shop opening, closing
  • Control shrinkage and product spoilage notify boutique manager
  • Ensure appropriate storing and stock rotation of the product
  • Reporting any malfunctioning equipment to the relevant maintenance contractor, keeping the boutique manager informed
  • Regular Inspecting product to certify suitability
  • Taking receipt of all packaging and other materials
  • Participate in year-end inventory and cycle
  • Perform all functions of salesperson whenever needed



Staff Planning:


  • Evaluate boutique sales performance and advise action plans to improve performance
  • Analyze stocking levels and item movement to suggest actions
  • Analyze and monitor credit sales in absence of the boutique manager
  • Support the monthly and weekly reporting to be submitted to retail manager and represent boutique manager if he cannot be present in monthly / quarterly meetings

Key Competencies& Skills::

  • Problem solving and customer handling skills
  • In-depth Product and market knowledge
  • Analytical and problem solving skills
  • Advanced computer skills (Ms Office, NAV,etc)
  • Self-disciplined, intelligent,  responsible and presentable positive, enthusiastic
  • Supervisory skills/ Team-building skills to be able to coordinate sales associates and gain their respect

Lives and Advocates the Bateel Values:

  • Quality.
  • Innovation.
  • Authenticity. 
  • Integrity.

People Excellence (internal/external customer engagement and relationship management):

Experience requirement:

  • Fluent in English (Arabic is a plus)
  • Minimum of 3 years retail experience
  • Ability to communicate clearly and concisely, both orally and in writing
  • Ability to build relationships with customers and peer

Qualification and Licenses requirement:

  • Tertiary education or above

If you feel you are the person to fit this role and are looking to join a fast growing organisation please send us your most updated CV!

Send us your CV