Sales Associate | UAE

Sales Associate | UAE

Reports to Boutique Manager

Job Purpose:

To deliver an engaging and knowledgeable service that attracts our potential customers to generate quality new sales and ultimately drive the commercial performance of the company.

Key Accountabilities:

Scope of work

  • Achievement of set (individual) and overall boutique  targets
  • Provide outstanding customers service
  • Monitoring of product display and stocking
  • Maintain an awareness of all promotions and advertisements
  • Guarantee retail boutique maintenance and required cleanness /hygiene
  • Prepare required orders in coordination with your team and supervisors
  • Operate the cash register appropriately and ensure correct billing

Job Accountabilities

  • Reach individual and overall sales targets
  • Demonstrate profound product knowledge
  • Ensure that store hygiene standards are met at all times and that all products are handled accordingly
  • Maintain merchandise and ensure proper display, storage, etc.
  • Assure smooth shop opening, closing if involved
  • Ensure daily check lists are filled in when opening / closing
  • Use the prescribed selling techniques to provide customers with a friendly, courteous experience
  • Operate the cash register to accurately compute the price of the product and receive payment
  • Arrange and package all gift orders according to the sale order
  • Accurately record the product usage in the system.
  • Control shrinkage and product spoilage notify boutique manager
  • Reporting any malfunctioning equipment to the Boutique Manager
  • Participate in year-end inventory and cycle
  • Compute the retail price for the order
  • Help colleagues and junior peers to learn and perform their job well
  • Report to the boutique manager on customer feedback and complaints
  • Monitor stock levels and share findings with your manager

Key Competencies

  • Sales skills – analytical skills to customize sales approach to customer type
  • Customer Handling Skills – to be able to handle customer requests while utilizing the psychological selling measures learned in the trainings
  • Product Knowledge – specifications and pricing
  • Self-disciplined, intelligent,  responsible and presentable
  • Positive and enthusiastic

Lives and Advocates the Bateel Values:

  • Quality
  • Innovation
  • Authenticity
  • Integrity

People Excellence (internal/external customer engagement and relationship management)

  • To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty and desire to support others.
  • To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.
  • To display confidence, self-belief and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.
  • Continuously develop own skills by attending all required training courses and maintaining an up to date knowledge of products, services, systems and work processes.

Experience requirement

  • Fluent in English (Arabic is a plus)
  • Ability to communicate clearly and concisely, both orally and in writing
  • Ability to build relationships with customers and peers
  • Minimum 1 year retail experience is required

Qualification and Licenses requirement

  • High School graduate or above


If you feel you are the person to fit this role and are looking to join a fast growing organisation please send us your most updated CV!

Send us your CV