Sales Merchandiser | Duty Free KSA in​ Riyadh, Jeddah, Al Khobar

Sales Merchandiser | Duty Free KSA
Reports to Operations Manager

Job Purpose:

  • Provide customer service to passengers
  • Maximize sales
  • Demonstrate profound product knowledge
  • Ensure that displays hygiene standards are met at all times and that all products are handled accordingly
  • Maintain merchandise and ensure proper display, back-up stores, etc.
  • Use the prescribed selling techniques to provide customers with a friendly, courteous experience
  • Report faults to seniors;
  • Receive deliveries and arrange back up
  • Check expiry dates of the products and rotate items in the backup area and the shop-floor (strictly follow FIFO method);
  • Assist customers in choosing products
  • Follow HACCP & Municipality procedures;
  • Help colleagues and junior peers to learn and perform their job well
  • Report to the Operations Manager on customer feedback and complaints
  • Monitor stock levels and share findings with your manager

Key Accountabilities:

  • Service minded
  • Smiling, outgoing and approachable
  • Ability to engage with all different nationalities
  • Work on shifts (morning, afternoon, night)
  • Detail oriented

Lives and Advocates the Bateel Values:

  • Quality
  • Innovation
  • Authenticity
  • Integrity

People Excellence (internal/external customer engagement and relationship management):

  • To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty and desire to support others.
  • To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.
  • To display confidence, self-belief and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.
  • Continuously develop own skills by attending all required training courses and maintaining an up to date knowledge of products, services, systems and work processes.

Experience requirement:

  • Preferably experience from sales / retail industry
  • Proficiency in verbal English. Other languages are a plus like: Arabic/ Russian/ Cantonese/ Mandarin Language

Qualification and Licenses requirement:

  • High School Certificates/Diploma



If you feel you are the person to fit this role and are looking to join a fast growing organisation please send us your most updated CV!

Send us your CV