Shipping & Delivery 

Processing Time

All orders are processed within 24 hours of order acceptance (Monday to Saturday, excluding holidays).

Delivery Details:

Dubai & Abu Dhabi

• 2-Hour Delivery (selected items)
• Same Day or Next Day

Al Ain

• 3–5 Business Days

Other UAE Cities

• 1–2 Business Days

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Shipping rates

Bateel has a variable shipping fee depending on the delivery destination and size of the order.

To find out exact shipping costs, please add your desired items into the cart and indicate delivery address to your basket. The final shipping fee will be calculated at the checkout.