Bateel Rewards is a new digital loyalty programme that allows you to earn points on your purchases. Your points can be redeemed for discounts on future purchases.

Your points are valid at Bateel, Café Bateel, Bateel El’an, through delivery on the App and online at bateel.com.

Location Exclusion: Airport branches and franchise locations or where otherwise stated in the Terms & Conditions.

Download the Bateel Rewards App through the Apple App Store or Google Play Store, register for free and receive a complimentary welcome gift on your first purchase.

No physical card is required. Once you sign up, your digital membership is ready to use instantly through the Bateel Rewards App. Just scan your in-app QR code to collect and redeem points.

1 Bateel Rewards point = AED/SAR 1.

At the time of purchase, open your app and show your Bateel Rewards QR code. Your code will be scanned, and your points will be added automatically.

When paying, scan your Bateel Rewards QR code to complete your transaction. You can redeem all or part of your points and settle the remaining amount by cash or card.

No, there is no limit on the number of points you can collect.

Points are valid for 12 months (365 days) from the date they’re earned. Points due to expire, will expire at the end of the month.

Yes, Bateel Rewards has three tiers: Silver, Gold and Platinum. Your total spend determines your tier, each level offering additional benefits and faster point collection.

No. Points are non-transferable and can only be used by the registered user.

You can redeem points for discounts on any purchase in-store at Bateel, Café Bateel, Bateel El’an, through delivery on the App and online at bateel.com

Location exclusions: Airport branches and franchise locations or where otherwise stated in the Terms & Conditions.

Points can only be collected at the time of purchase – either in-store, through delivery on the App or online at bateel.com.