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Frequently Asked Questions
What is the Bateel rewards program?
How do I enroll in the rewards program?
Will I receive a membership card?
How can I download the app?
What’s the value of each point?
How do I collect points with the Bateel rewards program?
How can I redeem my points?
Is there a limit to the number of points that I can earn?
How long are my loyalty points valid for?
What should I do if an error occurs on the app?
What happens if my reward points disappeared?
What happens if I scan and I do not collect points?
Will I reach a higher tier if I collect more points?
Can I transfer my reward points?
What kind of rewards can I redeem?
Can I choose which item to get for free with my reward points?
Can I claim my loyalty points later after I purchase?
Will I be able to redeem/collect points in all the restaurants?
Will I be able to collect points on Bateel loyalty orders app?
Where to contact in case of issues with the delivery orders?
I'm facing trouble in logging into my account?
What payment options are available through mobile application ordering?
I am facing trouble in creating the account.