Shipping & Delivery 

Processing Time

Bateel utilizes priority shipping to deliver your order within 2-5 working days.

All orders are processed within 24 hours of order acceptance (Monday to Saturday, excluding holidays).

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Shipping rates

Bateel has a variable shipping fee depending on the delivery destination and size of the order.

To find out exact shipping costs, please add your desired items into the cart and indicate delivery address to your basket. The final shipping fee will be calculated at the checkout.

International Shipping

Orders may be subject to import duties, VAT, taxes and customs clearance charges of the destination country. These additional charges, if any, are the sole responsibility of the customer.

Bateel cannot be held accountable for charges incurred during the delivery of your order/package.

Delivery delays may occur if your package is selected for inspection by your country’s Customs Department or Agency.

In case of any exchange/cancellation queries, kindly go through our Returns & Refunds page.

For multiple delivery enquiries, kindly send an email to [email protected]