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All orders are processed within 24 hours – Saturday to Thursday, excluding holidays.

All confirmed orders will be delivered within 2 to 5 days using priority shipping.

Yes, Bateel ships orders around the world.

Orders may be subject to import duties, VAT, taxes and customs clearance charges at the destination country. All additional charges incurred will be the responsibility of the customer.

You will receive a confirmation email with a tracking number once your order is shipped. If delayed, please contact: [email protected]

Once placed, orders cannot be changed.

If an incorrect address was provided when placing the order, please contact our customer service team as soon as possible.

Bateel is not responsible for failed deliveries when an incorrect / outdated address is provided, the recipient is not available, or a new delivery address is not provided within 24 hours of the first delivery attempt.

A delicious guilt-free treat, each Bateel date is packed with vital minerals and compounds, and presents a number of great health benefits. Find out more here.

As the world’s only gourmet date grower, producer and seller, Bateel is renowned for impeccable standards of quality and an admirable organic ethos. Discover why Bateel dates are revered as the finest.

Yes, Bateel ships orders around the world.

Yes, get in touch with the Bateel corporate gifting team with your enquiry: [email protected]

We offer an array of exclusive, hand-crafted gift boxes for every occasion. Shop the latest Bateel collections online.